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DCG research and articles about: omnichannel

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Struggling With Omnichannel? You’re In Good Company

Last month I moderated a session on commerce strategies at an event called NG Omnichannel. Hosted by conference company GDS, this event brought together senior executives from a variety of industries and regions in the US and Canada. They were an eclectic mix of marketing, operations, and technology leaders, with the common challenge of adopting… read more >

DAM round up image

Digital Asset Management Round-Up, February 2016

Digital Clarity Group’s DAM round-up condenses and consolidates some of the digital asset management industry’s most topical news and happenings from the past couple of months.  This edition’s round-up covers the projected increased market growth and adoption of digital asset management solutions, as well as ADAM software’s recent release of version 5.5 of its DAM… read more >


5 Global Trends that Will Transform Your Business for the Digital Enterprise

April 13, 2016 at 10:00 am ET/ 3:00 pm CET. Online webinar moderated by Connie Moore read more >

NRF16 Lunchtime

NRF16 Showed A Bright Retail Future, But How Do We Get There?

A little over a week ago I joined 30,000 visitors to the Javits center – an airplane hangar-esque trade show venue located on the far west side of Manhattan – for the annual National Retail Federation’s “Big Show.” This event, which according to the NRF has been held for over 100 years, is where companies… read more >


NG Omnichannel 2016

February 29th – March 2nd, 2016. Atlanta, GA, USA. Sessions moderated by: Jill Finger Gibson Event website: NG Omnichannel US read more >

Free Developer Report

Optimizing High-Value Customer Journeys: The Case of Banking

Given a choice, would you rather go to the dentist, or listen to what your bank has to say? In an exhaustive study of 10,000 millennials in the U.S. (defined as those born between 1981 and 2000), Viacom Media Group found that seven out of ten respondents preferred a session in the dentist’s chair. Banks… read more >

Free Developer Report

Business 2020: Six Key Dynamics Will Determine Success

The few years since the introduction of the smartphone have brought unprecedented and unforeseen change to the business environment in nearly every company. Technology innovations such as mobile computing, analytics, cloud, and social platforms have empowered consumers in both B2C and B2B contexts, and fundamentally inverted the relationship between buyers and sellers. Looking forward to the business environment in… read more >


Navigating the Service Provider Landscape in Europe

We are proud to announce that the European edition of Digital Clarity Group’s 2014 European Guide to Service Providers for Web Content and Customer Experience Management is out. Research for the Guide began in September 2013 and included: Identifying and connecting with over 150 service providers: advertising agencies, digital/interactive agencies, marketing communications agencies, and systems integrators… read more >

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