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DCG research and articles about: ecommerce

Free Developer Report

Contextual Commerce Is Coming, But Will Consumers Care?

In this Insight Brief Jill Finger Gibson takes a look at the trends and shares insights on the state of the art with Contextual Commerce. In it, Jill breaks down the differences between Traditional and Contextual, explores the impact of social, and unpacks the key challenges.

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PODCAST: Thoughts on the Salesforce acquisition of Demandware

In this episode of Just Clarity, Digital Clarity Group’s Jill Finger-Gibson and Jake DiMare discuss the Salesforce acquisition of Demandware.

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PODCAST: Direct to Consumer E-Commerce

In this episode of Just Clarity, the Digital Clarity Group podcast, Connie Moore and Jill Finger Gibson explore the topic of Direct to Consumer E-Commerce and how it’s changing as a result of the rapidly evolving field of Customer Experience Management. Transcript: Direct to Consumer E-Commerce Connie Moore (CM): Hello, you’re listening podcasts from Digital… read more >

Free Developer Report

Preparing for the Holiday Retail Season: The Amazon Threat and the Facebook Trap

Will it be “Ho, Ho, Ho” or “Oh, no, no” for retailers the 2016 holiday retail season? While holiday retail season is as important as ever – accounting for over 30% of annual revenue for some retailers – it’s getting ever harder to master, given the combination of budget constraints, tired infrastructures, changing consumer expectations,… read more >

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Beyond the Buy Button: Using Shoppable Content as a New Revenue Stream

Virtually any publisher can benefit from shoppable content because it’s a way to keep consumers on their sites instead of forcing them to go elsewhere to buy, according to Jill Finger Gibson, principal analyst with Digital Clarity Group. It could potentially benefit B2B publishers as well, but B2B transactions tend to have a greater degree… read more >

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E-Commerce Round-Up: November 2015

E-Commerce Round-Up covers major recent events and news from the past month in the e-commerce world, and provides a brief analysis of what they mean. This month’s Round-Up covers the struggle of retailers like Macy’s, Nordstrom, and Target to transition to multichannel, Zalando’s ambitions to become a technology company, and strong growth at Latin America’s… read more >

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E-commerce Companies Need To Help Resolve Last Mile Delivery Problems

With the holiday season comes the flurry of headlines about e-commerce records being smashed, as more consumers around the world turn to online shopping. Currently, just 6% of retail on average is conducted online, and even in the more advanced e-commerce markets that ratio is still in the 10-15% range. That’s a lot of room… read more >

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Gilbane Content and Digital Experience Conference 2015

December 1-3, Boston, MA, USA. Foundations for the strategic selection of a Service Provider partner, by Cathy McKnight Holistic Customer Experiences Require Fundamental Change, by Connie Moore Global Experience Management: Analyst Views on Trends and Practices, by Mary Laplante How to Integrate the Content and Commerce Experience, by Jill Finger Gibson Event website: Gilbane Content… read more >

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DX Summit

November 2-4, 2015. Chicago, IL, USA. Content and Commerce Integration Success by Jill Finger Gibson Event website: DX Summit read more >

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Creating Your Roadmap to Cross-Border Success

September 22, 2015, 2:00 pm ET. Online Webinar. Register at: Multichannel Merchant read more >

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