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DCG research and articles about: sustainability

Digital Clarity Group

E-Commerce Predictions, 2016 – 2019

E-commerce is evolving from being a transaction based on a product catalog to an integral part of the customer experience. In companies’ quests to provide great customer experiences across multiple channels, they are having to look at e-commerce as part of the overall customer journey, rather than as a tacked-on payment gateway. E-commerce, after all,… read more >

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