This week, the White House announced a new labor regulation that will extend overtime eligibility to 4.2 million workers. This regulation raises the minimum salary for workers who must receive overtime pay from $23,660, a rate that was last set in 2004, to $47,476. This is a big deal. The mean annual wage for a retail… read more >
DCG research and articles about: retail
E-Commerce Round-Up covers major recent events and news from the past month in the e-commerce world, and provides a brief analysis of what they mean. This month’s Round-Up covers Snapchat’s content and commerce plans and the potential for social commerce; how Nordstrom’s recent financial results highlight the cost of going multichannel; and Stripe’s new product… read more >
A little over a week ago I joined 30,000 visitors to the Javits center – an airplane hangar-esque trade show venue located on the far west side of Manhattan – for the annual National Retail Federation’s “Big Show.” This event, which according to the NRF has been held for over 100 years, is where companies… read more >
E-Commerce Round-Up covers major recent events and news from the past month in the e-commerce world, and provides a brief analysis of what they mean. This month’s Round-Up covers the struggle of retailers like Macy’s, Nordstrom, and Target to transition to multichannel, Zalando’s ambitions to become a technology company, and strong growth at Latin America’s… read more >
There are a lot of great big happy projections hitting the headlines about e-commerce growth and its potential. In 2014, the global e-commerce market reportedly exceeded $1.3 trillion, lead by the US and China. And apparently this is just the beginning: the US Department of Commerce says that just 7% of US retail is online…. read more >
January 12, 2015. New York City, USA. Scott Liewehr is moderating the e-Commerce roundtable Event website: NRF Big Annual Show 2015 read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.