In this discussion Butch Stearns and Johan Jacobs talk about CRM. What does CRM look like today? How can organizations get the most out of the customer data? Is real-time customer engagement a must? What does ‘beyond CRM’ mean?… read more >
December 1-3, Boston, MA, USA. Foundations for the strategic selection of a Service Provider partner, by Cathy McKnight Holistic Customer Experiences Require Fundamental Change, by Connie Moore Global Experience Management: Analyst Views on Trends and Practices, by Mary Laplante How to Integrate the Content and Commerce Experience, by Jill Finger Gibson Event website: Gilbane Content… read more >
November 16–18, 2015. Where: Houston, TX, USA. Mary Laplante, and Connie Moore lead roundtables, panels, and workshops. Event website: CMO Digital Marketing Leaders Summit 2015 read more >
Are you selecting an agency or a systems integrator for your WCM or CEM project? Digital Clarity Group covers 47 leading service providers in North America, and provides best practices for Service Provider assessment.
Are you selecting an agency or a systems integrator for your WCM or CEM project? Digital Clarity Group covers 45 service providers in Europe, and provides best practices for Service Provider assessment.
November 17-19, 2015, 2015. Dublin, Ireland. Tim Walters, Scott Liewehr, and Cathy McKnight lead roundtables, panels, and workshops. Event website: 3rd CMO Europe Summit read more >
November 8-13, 2015. Las Vegas, NV, USA. Analysts attending: Scott Liewehr, Cathy McKnight, Connie Moore Event website: OpenText Enterprise World 2015 read more >
November 8-11, 2015. Las Vegas, NV, USA. Digital Experience Delivered: Customer and Analyst Panel moderated by Scott Liewehr and Ted Schadler Event website: EPiServer Ascend 2015 read more >
November 4-6, 2015. San Francisco, CA, USA. Visionaries: Blending Art And Science In The Future Of Marketing by Scott Liewehr Event website: Connected Enterprise 2015 read more >
November 2-4, 2015. Chicago, IL, USA. Content and Commerce Integration Success by Jill Finger Gibson Event website: DX Summit read more >
