DreamForce 2015
September 15-18, 2015. San Francisco, CA, USA. Event website: DreamForce ’15 read more >
Author Archive | Digital Clarity Group
Customer Experience Management Master Class (London, UK)
September 9, 2015. London, UK. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
CRM Evolution 2015
August 17-19, 2015. New York, NY, USA. Web Self-Service Is Dead, Long Live Video Customer Service by Johan Jacobs Event website: CRM Evolution 2015 read more >
Customer Service Experience 2015
August 17-19, 2015. New York, NY, USA. Let’s Talk About Chat… by Johan Jacobs Event website: Customer Service Experience 2015 read more >
IWMW 2015
July 27-29, 2015. Omskirk, UK. Event website: IWMW 2015 read more >
Customer Experience Management Master Class (Chicago, IL, USA)
July 29, 2015. Chicago, IL, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
Customer Experience Management Master Class (Boston, MA, USA)
July 22, 2015. Boston, MA, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
Drupal Yorkshire
July 8, 2015. Leeds, UK. Event website: Drupal Yorkshire read more >
Digital Clarity Group Adds Former J.D. Power CEO Steve Goodall to its Board, Bringing Industry-Standard Customer Satisfaction Survey Expertise
June 16, 2015, New York – Digital Clarity Group (DCG), the analyst and consulting firm focused on customer experience management (CEM), announced the addition of Steve Goodall, formerly CEO of J.D. Power and creator of the industry leading J.D. Power ratings, to its Board of Directors. “We are extremely pleased to welcome Steve to our… read more >
Salesforce Connections 2015
June 16-18, 2015. New York, NYC, USA. Event website: Salesforce Connections 2015 read more >
