DreamForce 2015
September 15-18, 2015. San Francisco, CA, USA. Event website: DreamForce ’15 read more >
September 15-18, 2015. San Francisco, CA, USA. Event website: DreamForce ’15 read more >
September 9, 2015. London, UK. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
August 17-19, 2015. New York, NY, USA. Web Self-Service Is Dead, Long Live Video Customer Service by Johan Jacobs Event website: CRM Evolution 2015 read more >
August 17-19, 2015. New York, NY, USA. Let’s Talk About Chat… by Johan Jacobs Event website: Customer Service Experience 2015 read more >
July 27-29, 2015. Omskirk, UK. Event website: IWMW 2015 read more >
July 29, 2015. Chicago, IL, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
July 22, 2015. Boston, MA, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
July 8, 2015. Leeds, UK. Event website: Drupal Yorkshire read more >
June 16, 2015, New York – Digital Clarity Group (DCG), the analyst and consulting firm focused on customer experience management (CEM), announced the addition of Steve Goodall, formerly CEO of J.D. Power and creator of the industry leading J.D. Power ratings, to its Board of Directors. “We are extremely pleased to welcome Steve to our… read more >
June 16-18, 2015. New York, NYC, USA. Event website: Salesforce Connections 2015 read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
New York, NY
Phone: 1.844.510.3244
[email protected]