VOCalis — Differentiate Your Agency With Insights and Benchmarking That Drive Revenue and Results

Standing out in a crowded market isn’t easy. VOCalis goes beyond traditional feedback programs, using Voice of Customer insights to uncover what makes your agency unique, benchmark your strengths, and position you to attract new clients and drive revenue.

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Discover What Truly Sets You Apart

While NPS and similar CSAT programs provide a starting point, they often lack the depth to drive real change. VOCalis goes beyond the basics, delivering actionable insights that empower your agency to uncover what truly differentiates you. Using analytics and AI, VOCalis reveals customer perceptions and benchmarks your performance against competitors, helping your agency rise above the noise.

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How It Works

  • Provide your client contact list, and we handle the rest—from personalized email outreach to survey completion incentives like gift cards or charity donations.

  • Track responses as they come in through our online portal, and receive instant notifications for critical feedback with yellow-flag or red-flag alerts based on thresholds you define.

  • Once feedback is collected, we deliver detailed Client Summary Reports for each client and a Partner Analysis with benchmarking, performance insights, and unique superlatives to spotlight your strengths.

  • Agencies in the top 10% receive VOCalis Awards, and we collaborate with all partners to identify key superlatives—whether it's expertise in a specific industry, mastery of a particular technology, regional market leadership, or any other relevant superlative—so you can use these insights to stand out in your marketing and attract new clients.

  • Deep Customer Insights

    Uncover the real drivers of satisfaction with advanced Voice of Customer analytics.

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  • Performance Benchmarking

    See how you stack up against competitors with comprehensive, industry-specific benchmarking data.

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  • Outcome Optimization

    Use data-driven performance analytics to continuously improve your agency’s results and client success.

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  • Proactive Customer Retention

    Address customer concerns early with actionable feedback that boosts satisfaction and loyalty.

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  • Differentiation Strategies

    Leverage our insights to highlight what sets your agency apart and attract new clients.

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  • Channel Partner Feedback

    For technology vendors, VOCalis provides insights into partner channel performance, helping optimize relationships and outcomes.

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VOCalis Awards: Recognizing Excellence in Client Satisfaction

Stand out in a crowded market with a VOCalis Award—the only recognition based entirely on verified client feedback. Agencies that rank in the top 10% of all benchmarked firms earn this exclusive distinction, showcasing their expertise, industry leadership, and commitment to exceptional service.

Get Started Today

Ready to differentiate?

Already know you’re ready to stand out from the competition? Let’s get started and capture your agency’s Voice of Customer insights.

Try VOCalis for Free

Not sure if VOCalis is right for you? Try it out with a limited free trial! See how client feedback and benchmarking can transform your agency.

Download a Sample Report

See the power of VOCalis insights before you commit. Download a real sample report to understand the depth of analysis we provide.