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Video: How to select a web content management system

We advise on quite a few technology selection projects at DCG, and web content management systems are the most common type. In the CMS-Connected video below, I lay out our 8-step process, and I highlight some of the key ingredients to a successful outcome. Here are a few of them:

  • Identifying focal needs, or the 5-8 requirements which are either idiosyncratic or high priority enough to pare down the universe of options to a meaningful few
  • Selecting a professional services team alongside the technology, since they are critical to the success of the CMS
  • Conducting the onsite product and services demonstration before distributing the RFP
  • Using a ranking process instead of a scoring system to aid the decision-making process
  • Creating a meaningful, concise RFP
  • Enlisting a two-part Proof of Concept process that tests both the product AND the services team

The video is a full hour, but it’s packed with great information based on lots and lots of projects. However, we’re always looking to improve our process, so please let us know below if you have some thoughts based on your own experiences, or if you have any questions you would like us to address.

As always, if you are in the market for new enterprise technology – CMS or otherwise – please complete the form on the Contact Us page to get in touch and find out if we might be able to help.

Watched the video? Now get the accompanying 8 Step Guide to Selecting a Web Content Management System

8 step cover page

In today’s content-driven online environment, the ability to effectively deliver accurate, relevant information in the right format, and in a timely fashion on the web is imperative for any successful online strategy. Finding the ‘best-fit’ Web Content Management System (WCMS) for your public, intranet and/or extranet websites is one of the first steps on that path to success. This easy to follow 8-step guide will help you plan and execute that selection process.


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