Digital Clarity Group Adds Former J.D. Power CEO Steve Goodall to its Board, Bringing Industry-Standard Customer Satisfaction Survey Expertise
June 16, 2015, New York – Digital Clarity Group (DCG), the analyst and consulting firm focused on customer experience management (CEM), announced the addition of Steve Goodall, formerly CEO of J.D. Power and creator of the industry leading J.D. Power ratings, to its Board of Directors. “We are extremely pleased to welcome Steve to our… read more >
