Do you suffer from SPA syndrome? No, it’s not an excessive number of visits to the spa (as if that were possible). It’s Service Provider Afterthought syndrome. In a recent post, I outlined the five reasons every organization needs to work with a service provider on any CMS or CEM implementation. What is equally important is knowing this: It’s not just… read more >
E-Commerce Round-Up covers major recent events and news from the past month in the commerce world, and provides a brief analysis of what they mean. This month’s Round-Up covers new funding for online marketplace provider Mirakl, new ecommerce service provider acquisitions and partners, and the prospects for celebrity ecommerce. The rise of the Saas online… read more >
July 27-29, 2015. Omskirk, UK. Event website: IWMW 2015 read more >
What’s new in Web Content Management? Adobe announces a strategic partnership with Microsoft. OpenText plans to cut its workforce by 5%. Appnovation Donates $30,000 to Drupal 8 Accelerate. Hippo releases Hippo CMS v10. Automattic Acquires WordPress Service Provider WooThemes. Mura CMS launches a Mura CMS Themes Competition… read more >
Automattic, the company behind open-source publishing platform WordPress as well as other web publishing companies, has until recently kept a pretty low profile. Prior to its most recent financing round in 2014, where it raised $160 million, the company’s leadership ran it as a break-even business. Nearly a quarter of all websites now use WordPress (full… read more >
This year I’ve interviewed more than forty companies about their customer experience management (CEM) strategies and how content management systems (CMS) fit into the CEM technology mix. A truism has surfaced that remains constant no matter how many organizations I interview—roughly 35-40% of the CMS selection projects fail. That is an astounding number and it… read more >
A couple of months ago I took on a new challenge. It all started when I was invited to write an article for the folks who just launched www.RTinsights.com, which focuses on real time technologies. When we went over the list of topics, my ears perked up at their mention of “analytics.” Interesting. After all,… read more >
What’s new in web content management industry? TerminalFour won eight new university clients. eZ Systems is actively working on the new generation of its products: eZ Platform, eZ Studio, and eZ Studio+. CoreMedia announced CoreMedia v8. Blue River Interactive Group, the company behind Mura CMS (a Cold Fusion based Web Content Management System), announced Mura Experience Platform. HannonHill improves its… read more >
April 2015 – Connie Moore and Cathy McKnight discuss the importance of requirements gathering in a technology selection project, and provide some pointers and great advice for gathering and prioritizing requirements for a technology selection.
The landscape of service providers is vast and often confusing. There are thousands upon thousands of digital agencies, systems integrators, creative design firms, marketing technology companies, and many others. While their name can signal a difference in approach, many of these organizations follow a similar mandate: to help your organization succeed. A large part of… read more >
