Customer Experience Management Master Class (Boston, MA, USA)
July 22, 2015. Boston, MA, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
July 22, 2015. Boston, MA, USA. Digital Clarity Group CEM Master Class. The What, Why, and How of Delivering World-Class Experience by Scott Liewehr read more >
Thursday October 17 2013, New York – Day 1 of the Digital Pulse Summit finished yesterday, and there is already buzz about the conference. Digital Pulse speaker Randy Woods of non~linear creations was featured in an article by CMSmyth. At the conference, Woods spoke about real-life customer experience management and digital marketing case studies. Jeff Cram… read more >
Wednesday October 16 2013, New York – Digital Pulse got off to a fantastic start today, with a keynote from Ray Velez, Chief Technology Officer at Razorfish and co-author of the new book Converge. Velez talked to a packed audience about …the “friction” and energies that each specialist brings that need to be fostered for a successful customer… read more >
Friday August 16, 2013, New York – We’re happy to announce that two members from the awesome DCG team will be at Inbound Marketing Conference, August 19 – 22, 2013 in Boston, MA. Allen Bonde, Partner and Principal Analyst, and Elise Segar, Partner and Head of Client Relations, will be attending the conference. Inbound is… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
New York, NY
Phone: 1.844.510.3244
[email protected]