How Does a CMS Support Omnichannel?
The more channels that emerge for customer engagement, the more omnichannel strategy becomes important, and content is arguably the heart and soul of every strategy. How does a CMS support omnichannel? Scott Liewehr talks it over with Tyler Pyburn on the latest episode of CMS Connected.
CMS-Connected is a monthly news and commentary show covering the web content management industry, hosted by Scott Liewehr and Tyler Pyburn. Be sure to visit their website for more excellent content and follow them on Twitter for trends, technologies & breaking news.