Digital Clarity Group principal analysts Scott Liewehr, Cathy McKnight, Robert Rose, and Tim Walters were selected to judge the 2013 SIIA CODiE awards – Content. This showcased the information industry’s finest products, technology and services created by, or for, Media, Publishers and Information Services Providers. Each product was expertly reviewed by… read more >
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Digital Clarity Group’s analyst Marianne Kay, reviewed Concrete5 CMS on CMSwire. The major strength of Concrete5 is its ease of use. In-context editing is well implemented and wins hearts of the most technically inexperienced web contributors. Intuitive editorial interface helps with user buy-in which is a fundamental challenge for many CMS projects. Read this article… read more >
Scott Liewehr, President & Principal Analyst at Digital Clarity Group, was approached by Fierce Content Management to give his expert opinion on the top content management news story of the year. “I’d say 2012, to me, was the year where the idea of managing the customer experience came on full-force. Reintroduced to content folks in… read more >
Scott Liewehr, President & Principal Analyst at Digital Clarity Group, was recently quoted in an article by Ron Miller in Fierce Content Management. “As Scott Liewehr pointed out at the Gilbane Conference last month, if he goes to the same restaurant every Friday night with his family, and deals with the same hostess, he has developed a reasonable expectation… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
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Presbyterian Homes and Services